Troubleshooting You deleted your ChatGPT account but the monthly charge keeps hitting your card. Most of the time the culprit is an Apple or Google Play subscription deletion never touches. Stop the charges and get a refund.
Troubleshooting You paid via Apple in-app purchase but chatgpt.com still shows Free, or Apple and the web both charged you. The root cause is identity binding. Untangle it cleanly, step by step.
Troubleshooting You canceled Plus a few days into the billing cycle and lost access with no money back. Here is how to tell whether that is policy, an app-store issue, or a real bug — and how to claim a refund if you qualify.
Troubleshooting Plus quietly reverts to Free: GPT-5.5 disappears, the message cap returns, no email. Usually a failed renewal, a bank fraud-block, or an account mismatch. Diagnose the bucket and restore Plus the same day.
Troubleshooting Your ChatGPT invoice has no VAT line, no VAT number, or the wrong country rate. Here is the exact billing screen to fix it and get a compliant invoice your accountant accepts.
Troubleshooting Two ChatGPT charges on the same card after upgrading or switching plans — usually a web/Apple overlap or a pending auth, not a true duplicate. How to find the real one and get the other refunded.
Troubleshooting Invoice charges 10 seats but the admin panel shows 7 members. The usual causes: pending invites bill immediately, Premium seats cost 5x Standard, and mid-cycle removals are paid but freed for reassignment. How to reconcile, as of June 2026.